PRIVACY POLICY

Your Privacy Matters

This Privacy Policy explains how 111 Roofing Texas, operated by ALWAYS SERVICE LLC, collects, uses, protects, and shares information when you use our website, request roofing services, contact us, or choose to communicate with us by phone or text message.

Effective Date: August 26, 2026
111 Roofing Texas
Operated by ALWAYS SERVICE LLC

1. Who We Are

111 Roofing Texas is a roofing and exterior-services brand operated by ALWAYS SERVICE LLC.

2. Information We May Collect

When you use our website or contact us, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Property address or city
  • Roofing or exterior project details
  • Preferred contact method
  • Information submitted through website forms
  • SMS consent selections
  • Communications you send to us

We may also collect basic technical information related to website use, such as browser type, device information, IP address, referral information, and website activity through standard website technologies.

3. How We Use Information

We may use information you provide to:

  • Respond to roofing and exterior-service inquiries
  • Schedule inspections, estimates, appointments, and project communications
  • Provide service-related updates
  • Prepare or discuss roofing project options
  • Respond to questions and customer-service requests
  • Operate and improve our website
  • Send communications that you have requested or consented to receive
  • Maintain records relating to customer requests and communications
  • Protect against misuse, fraud, spam, or security threats

4. SMS and Text Message Privacy

111 Roofing Texas, operated by ALWAYS SERVICE LLC, may send manual text messages to customers who provide a phone number and choose to receive text communications.

Service-Related Text Messages

If you opt in to service-related SMS communications, we may send manual messages regarding your request, appointment, estimate, project status, scheduling, and other service-related matters.

Marketing and Promotional Text Messages

If you separately opt in to marketing SMS communications, we may send manual marketing or promotional messages, including offers, promotions, seasonal reminders, and roofing-related updates.

Marketing SMS consent is optional and is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.

SMS Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text-message originator opt-in data and consent information will not be sold, rented, or shared with third parties for their own marketing purposes.

We may share information with service providers that help us operate our website, communications, customer service, or business systems, but only as reasonably necessary to provide those services.

5. How We May Share Information

We do not sell personal information in the ordinary course of our business.

We may share information when reasonably necessary with:

  • Website hosting and technology service providers
  • Email and communications service providers
  • Customer-service and business-support providers
  • Professional advisors where appropriate
  • Government authorities or other parties when required by law
  • Successors or parties involved in a lawful business transaction

Any sharing of SMS opt-in information remains subject to the SMS privacy limitations described above.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, and provide security.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website functions.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, or disclosure.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect legitimate business interests.

9. Your Choices

You may:

  • Ask us to update or correct information you provided
  • Request that we stop marketing communications
  • Reply STOP to opt out of SMS communications
  • Contact us regarding questions about your information

Opting out of marketing communications does not prevent us from communicating with you when reasonably necessary regarding an active service request, transaction, or legal obligation.

10. Third-Party Websites and Services

Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third parties that we do not control.

11. Children’s Privacy

Our roofing and exterior services are intended for adults and property owners. We do not knowingly collect personal information from children for the purpose of providing roofing services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we may revise the effective date shown at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, SMS privacy, or information you have provided to us, contact: